Heating and cooling equipment has become more sophisticated and efficient. But, with advancement can come added expense. Good news: Lennox has a solution.
Superior for your perfect air.
At Lennox, our passion for perfect air equals your peace of mind. With the launch of Warranty Your Way™, our industry-leading warranty that offers system coverage for parts AND LABOR on eligible heating and cooling products, as well as more limited warranty and coverage options at no additional cost. This change allows us to give you the power of choice.
What are the new labor coverage options?
Lennox Industries is the first and only heating and cooling manufacturer offering the option to obtain three-year labor coverage at no additional cost. Traditionally in the heating and cooling industry, labor has not been covered as part of the standard manufacturer's limited warranty, an often misunderstood and challenging experience for the homeowner.
With the launch of Warranty Your Way, you will now have a choice of coverage, giving you the confidence you need, knowing your HVAC system will continue to receive the Lennox-level attention it takes to fulfill our promise of perfect air.
Why Warranty Your Way?
The answer is simple: We are constantly seeking ways to enhance your Lennox experience.
According to a recent study conducted by Lennox, "Warranty" was the number one frustration for homeowners.
When a failure occurs, the average cost of repair is 85% labor and only 15% parts, leading to unexpected costly repairs for the homeowner. With Warranty Your Way, Lennox is giving homeowners personalized, easy-to-understand complete coverage options.
Do you need additional labor coverage?
Additional labor coverage can be purchased through the Comfort Shield® program, which is provided by Service Net Warranty, LLC and is transferable. For more information on this innovative warranty and coverage, visit Lennox.com/WarrantyYourWay.
It’s always a good idea to reach out to your local Lennox dealer who can help guide you in all things Lennox, including choosing the Warranty Your Way coverage that’s right for you.
* Eligible equipment comes with a default parts only Basic Limited Warranty (for Merit® and Elite®, 5 years parts only and for Dave Lennox Signature® Collection, 10 years parts only). Terms, conditions, and exclusions apply. Please view the full terms and conditions at Lennox.com/WarrantyYourWay. In addition, Lennox gives the opportunity to extend the Basic Limited Warranty at no additional charge in two ways: For eligible Merit and Elite series products, homeowners have the opportunity to select the default traditional 5-year parts only extension (for a total of 10-years parts only coverage) or, in lieu of that option, they have the opportunity to receive 2 years of parts coverage and 3 years of labor coverage (for a total of 7-years parts coverage and 3-years labor). For the Dave Lennox Signature Collection, homeowners have the opportunity to obtain the default 2-year parts only extension (for a total of 12-years parts only coverage) or, in lieu of that option, they have the opportunity to receive 3 years of labor coverage (for a total of 10-years parts coverage and 3-years labor). For purchasers outside of California, Quebec, and any other jurisdiction where registration requirements to effectuate warranties are prohibited, in order to be eligible for the default standard parts only Extended Limited Warranty coverage or the alternative parts and labor Extended Limited Warranty coverage, equipment must be properly registered within 60 calendar days of installation (existing homes) or closing date (new construction). For purchasers in California, Quebec, and any other jurisdiction where registration requirements to effectuate warranties are prohibited, equipment automatically comes with the default parts only Extended Limited Warranty. Purchasers will have the ability to change their coverage to the alternative parts and labor Extended Limited Warranty within 60 days of installation (existing homes) or closing date (new construction). To register, if applicable, or change coverage, visit www.WarrantyYourWay.com, e-mail Lennox by going to /help/contact-us/warranty and then click "Email Our Contact Center," or call Lennox at 1-800-9-LENNOX. Other terms, conditions, and exclusions apply. We encourage you to read the full terms and conditions at Lennox.com/WarrantyYourWay.