FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

I notice that the outdoor weather and forecast is not appearing in the lower left corner of the display

There are a few options to check if the weather and forecast is NOT present

Checklist

1. Is the S40 thermostat connected to the Wi-Fi network and Lennox Server? From the Main screen select Menu > Settings > Wi-Fi and check that all links are green.

2. Is the S40 thermostat registered for online access with Lennox? From the Main screen select Menu > User Account to check if you are registered.

3. Are the following options selected? From the Main screen, select Menu > Display Settings > Homescreen

4. Verify your street address. From the Main screen, select Menu > User Account > Home Info