FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

How can I get rid of allergens?

To keep allergens in check, filtration systems must be able to remove the small particles that pass through most conventional filters. The Healthy Climate® Carbon Clean 16 combines MERV 16 filtration with activated, carbon-coated fibers to dramatically reduce concentrations of airborne particles of all sizes. The HC16 media air cleaner has been top-rated by a leading consumer magazine three consecutive times, and new Carbon Clean technology adds to the effectiveness of this whole-home solution. Another high-performance solution is the HEPA system, which uses hospital-grade filtration to capture 99.97% of tiny, invisible particles from indoor air.

Other ways to minimize allergy symptoms include:

  • Dust regularly using a damp cloth.
  • Go over floors weekly with a HEPA vacuum.
  • Bathe pets frequently.
  • Wash bed linens at least once a week in hot water to kill pollen and dust mites.
  • Remove the source of as many allergens as possible. This includes carpets, stuffed toys, fabric curtains and old clothing.
  • Clean moldy areas and use a dehumidifier to remove excess moisture from your home’s air.
  • Avoid drying your clothes on an outside line where they can collect pollen.
  • Take off your shoes before you enter your home so you don't track in pollen or other allergens from outside.
  • Avoid using ceiling fans, which can stir up dust and other particles. Instead, keep air circulating throughout your home with a ventilation system.

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