FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

Re-tested by palani how to do a restart to an m30 thermostat

To restart an m30 thermostat, please follow these steps: press on the settings button in the upper right corner. select the settings option. scroll the screen down and select the advanced settings to continue. when a warning appears, select proceed to continue to advanced settings. scroll the screen down and then select the reset setting option. on the right panel, select the factory reset smart hub option. when prompted, select confirm to continue. please note that performing these steps will clear all information out of the icomfort m30 stat. the stat will have to be configured again after the restart. if you continue to experience issues, please reach out to lennox technical support at 1-800-453-6669 if you are a technician or 1-800-953-6669 if you are a homeowner.