FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

How do I add a new Lennox S40 Smart Thermostat to my existing account?

You can add a new Lennox S40 Smart Thermostat to your account by simply logging into the new thermostat with your existing account by going to Menu > User Account > Home info

Alternatively, you can add your new S40 thermostat to your account by using the mobile app, by entering a pin you generate on the thermostat.

To generate the pin, go to your thermostat, then go to Menu > User Account > Account and at the bottom of the page press the Generate Pin button. You'll be given a number that is unique for a one-time use.

When you enter the pin on your mobile app, you'll be automatically signed-in on your thermostat.

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It's also easy to find an expert Lennox® dealer who can help
you make the most of your HVAC system.

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