FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

How do I put my home in Away Mode?

On the home screen of your Lennox S40 Smart Thermostat and/or Smart Thermostat App, tap the Away button on the bottom left corner. Your system will automatically go into Away Mode. And you'll now save money and energy when you're not at home. When the system is in Away Mode a status notification (Away is Active) is displayed on the right-hand side of the home screen.

In order to cancel the Away Mode, select Cancel located on the bottom left-hand side of the home screen. Selecting the Away is Active status notification will display the current set point range for high and low temperature settings. There is also the option to select Cancel here as well by selecting Yes.

While in Away, the Away Set points are used to control the high and low temperature setting for the thermostat and all zones simultaneously if Smart Zoning is installed. The Away Set points can be changed from the default values by going to Menu > Settings > Away.