Your Smart Air Quality Monitor may not be working for one of two reasons:
If you see the overall score or one of the pollutants is grey, then one of the internal sensors may be disabled. Call your Lennox dealer to troubleshoot.
Your Smart Air Quality Monitor may be affected by low or no signal to the S40 Smart Thermostat. If there is not a strong signal strength, the Smart Air Quality Monitor cannot alert the S40 of the air quality inside the home and clean the air. If signal strength is low, we recommend you call your Lennox dealer to add a Wireless Extender to improve the signal strength (sold separately).
FREQUENTLY ASKED QUESTIONS
Perfect comfort is something we want you to experience long after you’ve purchased your Lennox® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.
Why is it not working?
Get answers from a Lennox® Dealer.
It's easy to find an expert Lennox Dealer who can help you make the most of your HVAC system.
View Now
