What causes the "Outdoor Temperature data not available" message?
FAQ , Thermostats , Troubleshooting Modified: March 19, 2026
Interruption in Wi-Fi connectivity or a faulty outdoor air sensor causes the "Outdoor Temperature data not available" message.
This error may be the result of a faulty outdoor temperature sensor (if installed) or interruptions in connectivity. If an outdoor air sensor is installed, check your thermostat display for the temperature reading or for error notifications. If there is no temperature displayed, contact your Dealer. If you do not have an outdoor air sensor, check your Wi-Fi connection.
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