FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

What areas do I need to take into consideration so the Smart Room Sensor capabilities are not affected?

Do not install the Smart Room Sensors where it can be affected by:
• Drafts or dead spots behind doors and in corners
• Exterior entrances or interior doors
• Heat generating equipment such as kitchen appliances
• Hot or cold air from ducts
• Radiant heat from sun or appliances
• Concealed pipes and chimneys
• Non-conditioned areas such as an outside wall behind the sensor

Another consideration is Bluetooth signal strength interference by physical objects and materials. The type and thickness of the material can affect how much interference is induced. One or more of the following can interfere with the Bluetooth signal:
• Large metal objects and appliances like filing cabinets, metal doors, and refrigerators.
• Floor and ceiling plenum spaces featuring joists, plumbing, duct work, and other materials.
• Plaster, concrete, and specialty glass such as bulletproof or shatterproof glass
• Water, brick, and marble materials
• Wood, glass, and synthetic materials like plastic.