FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

I am having problems entering schedule events. How do I fix this?

The most common issue with scheduling is the order you enter the schedule events.

Schedule events should be entered in chronological order within the 24 hour time frame (see below). For example, if the prior event was schedule for 4:00am, and you try to enter a new event for 3:30am, this event will not be accepted into the schedule due to the overlap in time. The 3:30am event should be entered before the 4:00am event