Frequently Asked Questions
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Lennox Warranty Information
My dealer told me that my system qualifies for the extended limited warranty. Why did Lennox deny it?
If you have questions, you can call us at 1-800-953-6669. Your extended limited warranty was denied because of one or more of the following: Your unit is not a Lennox-branded product. Your unit is not installed in a residential application which is defined as an owner occupied, single-family residence. Your unit was not registered within 60 days of the original date of installation. Your unit is not part of a complete AHRI-matched system. Your unit was installed prior to March 1, 2009. Your unit was not installed by a licensed, professional installer. You did not provide all of the required information.
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