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Frequently Asked Questions

Frequently Asked Questions

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Lennox Warranty Information

After I have registered, do I have to use the installing dealer in order to maintain the manufacturer's warranty?

The new Lennox unit must be properly installed, operated and maintained by a licensed professional installer (or equivalent), or by a service agency in accordance with the unit installation, operation and maintenance instructions provided with each Lennox unit. Failure to provide maintenance per Lennox instructions will void the warranty. You may be asked to provide written documentation of annual and other periodic preventive maintenance.

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