Rated 1 out of 5 by HCYG This is a poor quality unit
The Coil has been replaced two times. The Expansion Value has been replaced three times. Probably has had the Capacitor replaced 15- 20 times.
The service company is embarrassed.
I would have to be honest and say the unit is a peace of JUNK.
The service company has been very good.
November 11, 2013
Rated 3 out of 5 by barb Air conditioning costs are higher than my old Lennox product.
The system was sold as an energy star system, but based on my experience to date, I should have replaced the coils on my 1995 air conditioner. The current unit is using more energy. System noise is about comparable to the old unit - not bad.
August 25, 2013
Rated 4 out of 5 by george43 Cooling has been great
I am disappointed in the level of noise of the unit. This was an important feature for me since the unit sits outside of my bedroom. I would have considered a different Lennox AC product if I had been told there was a significant difference in decibels compared to other units.
July 13, 2013
Rated 5 out of 5 by MaryEllen76 The two-stage feature is what I wanted.
I replaced my 18 year old Lennox air conditioner with a new X-16 because of the two-stage operation. I expect to get many years of service out of this quality product!
May 1, 2013
Rated 5 out of 5 by JoeB excellent product
I had looked at the ACX14 first and then decided to get the XC16 for solid built and quiet operation and being 2 stage for more efficient operation.
April 25, 2013
Rated 4 out of 5 by jack70 I like the two stage compressor
I have only had it two weeks but I have used it twice and it's quiet
April 25, 2013
Rated 5 out of 5 by GESHOMES Great cooling ability
We had a 2.5 ton AC for a 1500 sq ft home replaced with this model. Cools very efficiently & is very quiet as well.
April 17, 2013
Rated 5 out of 5 by Roby2013 The system is great!
The outside unit is so quite you don't even notice it come on. It really looks nice the way it was designed. The unit really removes the humidity from my home and works perfect. My last Lennox system was twenty years old and was still working when I decided to replace it. Thanks Lennox.
April 17, 2013
Rated 5 out of 5 by Lisa This product is cost efficient and quiet
I love the two-stage system that monitors my humidity levels. So very quiet we don't hear it come on and niether do my next door neighbors!
April 13, 2013
Rated 5 out of 5 by dsanchez Cools the house well
It does it's job - it cools the house, is relatively unobtrusive. No complaints of any sort.
April 4, 2013
Rated 5 out of 5 by Ptrav52 This product has great features the best is to control humity
the install was great and runs very quiet, the temp control is exact on air temperature
March 12, 2013
Rated 4 out of 5 by Clug Great product for the money
Unit is relatively quiet compared to last, could be more quiet but didnt want the pricetag.
Unit is good looking and coils are well protected.
Appears difficult to clean debris from inside... But i have not tried yet.
February 13, 2013
Rated 5 out of 5 by Elli38 not used yet
We have not used ac yet. Unit looks really nice. Appears to be very well made.
February 13, 2013
Rated 5 out of 5 by Shorty123 it's a good product
It's quiet, and keeps the house at a good temperature.
February 7, 2013
Rated 4 out of 5 by atori65 Local Electric Company Rebates
Our unit is sees rated at 15.5. Snapping Shoals offers rebats for units starting at 16pt rating. We upgraded to this unit, but will not get the rebates becasue of this reason. Get all information on your rebates and tax credits before you sign on the dotted line.
January 30, 2013
Rated 5 out of 5 by Joey I don' even know the system is running
4 weeks and it runs great. Hasn't even kicked into high speed yet.
January 8, 2013
Rated 5 out of 5 by Retired Great Product Compared to Other Major Brands
We enlarged our house and had to replace everything. We compared major brands and found out that Lennox was equal to and, in many cases, out performed those companies. See for yourself, get multiple bids on the same type of unit and see what you find out. You will be surprised.
December 31, 2012
Rated 5 out of 5 by sachseperson great improvement
we replaced a small old unit with this new two stage unit. HUGE improvement. Since we are still in the winter months, we haven't seen the great improvement on cooling costs yet. Looking forward to a much cooler and cheaper summer in Texas.
December 31, 2012
Rated 5 out of 5 This product is efficient.
We moved to a 5 ton 2 stage unit for the efficiency. We had an old 4 ton and wanted to move up so that the unit does not need to run as long and hard.
December 30, 2012
Rated 4 out of 5 by sahnewAC Although it is winter and we have not had to use the new AC much here in California, testing at installation showed improvement over old
Although it is winter and we have not had to use the new AC much here in California, during the testing at installation we noted an improvement in the cooling effectiveness. We especially noted that the outside condenser unit is much quieter than our old units.
December 19, 2012
Rated 5 out of 5 by MoparChris This A/C unit is well designed
The XC-16 features state of the art styling and thermal efficiency. When these units turn on they are amazingly quiet and we do not "hear" the air blowing through our vents like we did with our old system.
I would highly recommend these units.
December 17, 2012
Rated 5 out of 5 by James Outstanding Investment
I purchased this unit to replace another brand that had served us well (enough), but we were looking for something to replace the lack of efficiency and horrid appearance. We were delighted by the features available in this unit for its cost. And when it was installed we (and our neighbors) were delighted by its appealing design. The rigid shell and metal blades were a refreshing breath of quality and certainly reassured me we had made a good investment. Cannot wait to enjoy it this summer!!
November 17, 2012
Rated 5 out of 5 by Joe65 Very nice unit, as all Lennox products are
We've had Lennox products in the past, all long-lasting and efficient. Our last furnaces, air handlers, etc. lasted almost 25 years!
We believc that Lennox is the best without question.
And, this time, with total replacement, our efficiency up! The heat is improved, and so is the air handler.
It's hard to beat Lennox products!
November 16, 2012
Rated 5 out of 5 by jerry71 great product and very efficient unit. the thermostat is a plus.
The unit is very efficient and I am already seeing a reduction in my electrical bill. It is easy to operate which is a plus, since we are elderly people. It also looks great.
November 13, 2012
Rated 5 out of 5 by Hondaman excelent
Very efficiant unit. Quiet and noticed a big savings in my power bill in the first month after it was installed. I don't regret my purchase. a bit pricy but worth it.
November 12, 2012
Rated 5 out of 5 by CY12 This product has great values.
Easy to use and is very efficient. I highly recommend this.
November 10, 2012
Rated 5 out of 5 by Bruno Excellent investment
The x16 has a awesome feature two-stage cooling. It has helped me in lowering my monthly utility bill.
November 9, 2012
Rated 1 out of 5 by robertj Nightmare of problems - every yr another 1 for 7yrs
zone valves fail 3 times until they redesign the box
air handlers leaked and replaced
compressor failed twice
coils around compressor leaked
slow leak in return line
many electrical parts in compressor replaced
sweated two summers compressor would not go into stage 2
zone controller failed with no replacement parts available. pure air system failed no parts available
November 8, 2012
Rated 3 out of 5 by Davisjr More noise than expected
The XC-16 AC Compressor is noisier than expected - actually noisier than the 21 year old Lennox unit it replaced. The installer came back and installed a blanket over the compressor, but it had no effect on reducing the noise level. I am not looking forward to dealing with this level of noise during the next cooling season. If this is a design flaw, I hope Lennox can resolve it. If its a problem with this specific unit, I expect you will fix or replace it.
November 4, 2012
Rated 5 out of 5 by Kimberly7 quiet and efficient
had to purchase this airconditioning in the heat of summer! This product did exactly what the salesperson said it would, works virtually quietly and efficiently, keeping the home at a steady temperature all day long, really enjoy having it!
November 4, 2012