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XP21 Heat Pump

Dave Lennox Signature® Collection

XP21 Heat Pump

The most quiet and efficient heat pump you can buy3

When it comes to cooling and heating your home, the XP21 rises to the challenge in a way that's unmatched by any other heat pump. Exclusive SilentComfort™ technology, combined with two-stage operation, maintains precise temperatures while keeping energy costs and sound levels at a minimum.

Overview

Here are some of the top features of the XP21:

5-YEAR SAVINGS
$1,185
$2,160
vs. INDUSTRY
STANDARD
vs. EXISTING

Efficiency rating of up to 19.20 SEER / 9.70 HSPF can save you hundreds of dollars each year*, compared to a standard heat pump.

See the Technology SunSource® Solar-Ready option allows you to add solar modules and create a solar powered system that generates electricity for your heat pump and more.

ENERGY STAR® qualified which means it meets or exceeds EPA guidelines for energy efficiency.

ENERGY STAR Most Efficient 2013 LogoThis product has been designated as one of the Most Efficient ENERGY STAR qualified products in 2014. Products that are recognized as the Most Efficient of ENERGY STAR in 2014 prevent greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.

See the Technology Two-Stage cooling allows the XP21 to run more efficiently and produce more even temperatures than a conventional single-stage system.

See the TechnologySilentComfort™ technology delivers sounds levels as low as 67db, providing the ultimate in quiet, consistent cooling.

SilentComfort™ Outdoor Fan Motor with Composite Fan Blades provides extremely reliable starting and running performance, even under the harshest outdoor conditions.

Features

Features and Benefits

Energy Efficiency

  • The most quiet and efficient heat pump you can buy3
  • Efficiency ratings of up to 19.20 SEER and 9.70 HSPF—nearly twice as efficient as a standard heat pump
  • SunSource® Solar-Ready option—allows you to add solar modules and create a solar powered system that generates electricity for your heat pump and more, reducing energy consumption and utility costs
  • iComfort®-enabled technology—allows the heat pump, when installed with the easy-to-use programmable iComfort Wi-Fi® Touchscreen Thermostat, to exchange information and make adjustments as needed to optimize performance and efficiency**
  • ENERGY STAR® qualified—meets or exceeds EPA guidelines for energy efficiency
  • ENERGY STAR Most Efficient 2012 LogoThis product has been designated as one of the Most Efficient ENERGY STAR qualified products in 2014. Products that are recognized as the Most Efficient of ENERGY STAR in 2014 prevent greenhouse gas emissions by meeting rigorous energy efficiency performance levels set by the U.S. Environmental Protection Agency.
  • High-efficiency outdoor coil—provides exceptional heat transfer and low air resistance for high-efficiency operation that can lower your cooling bills
  • Dual-fuel capability—can be combined with a gas furnace to enhance comfort and fuel efficiency by alternating between electric and gas heat, optimizing energy use and minimizing heating costs
  • Federal, state and local tax rebates and incentives may be available with a SunSource solar installation.***

Quiet Operation

  • The most quiet and efficient heat pump you can buy3
  • See the TechnologySilentComfort™ technology delivers sounds levels as low as 67db, providing the ultimate in quiet, consistent cooling.

  • SilentComfort™ Fan Grille—uses patent-pending, vortex-suppression technology to reduce sound of airflow exiting unit, providing a quieter environment outside your home
  • Precision molded compressor sound cover—minimizes operating sounds
  • Insulated compressor compartment—minimizes operating sounds with innovative materials and industry-leading, vibration-isolating mounts

Home Comfort

  • Dependable two-stage scroll compressor with Silent Comfort technology—operates at low stage most of the time for quieter, more efficient performance
  • Humiditrol® whole-home dehumidification system**** compatible—allowing the system to manage the moisture in your home's air for greater comfort and improved indoor air quality

Environmental Responsibility

  • Renewable energy resource—delivers environmental benefits when upgraded to a SunSource® Home Energy System that turns solar energy into electricity for your home
  • Chlorine-free R-410A refrigerant—provides exceptional comfort without exacting a costly environmental toll

Reliable Performance

  • SilentComfort™ Outdoor Fan Motor with Composite Fan Blades—provides extremely reliable starting and running performance, even under the harshest outdoor conditions
  • IntelliFrost™ Defrost Control— helps prevent freezing and icing of the fan blade to ensure reliable operation
  • PermaGuard™ Cabinet—heavy-gauge, galvanized steel construction, louver coil guard, baked-on powder finish and durable zinc-coated steel base provide long-lasting protection against rust and corrosion.
  • SmartHinge™ louver design—allows quick, easy access to interior components from all sides for cleaning and maintenance. Protects coils from damage and provides clean appearance

Warranty and Specs

Warranty and Specs

  • 10-Year Limited Warranty on compressor and covered components

XP21 Product Literature

Product Brochures

English

XP21 Heat Pump Product Brochure
SunSource Home Energy System Product Brochure

Installation Manuals

English

XP21 Heat Pump Installation Manual

Reviews

Rated 4.7 out of 5 by 43 reviewers.
Rated 5 out of 5 by Two units installed. I live in Arizona and the heat is blistering here. I recently had 2 XP21 systems installed at my house. They are very quiet while keeping my home comfortable. I highly recommend. November 22, 2012
Rated 5 out of 5 by Wow, welcome to the 21st Century! Nice system. The fans in the attic can be regulated from the Wi-Fi thermostat. This is good due to differences in existing ducting and required ducting. (i.e.) replacing an old system. I am going to slide a barstool up to the thermostat so I can pilot the Enterprise. What a difference in technology, and what a savings on electricity! What fun...get one. April 9, 2014
Rated 2 out of 5 by Lousy product. First problem it was not quiet until repairman made a fix. Second problem it had a part blow out while we were on vacation. That problem although known by the company to exist it was not fixed until the problem occurred at our house. It took a simple little round black sticker to prevent the problem from happening again, after the furnace was repaired. Next time a circuit board blew out because of a storm. The company had to take our old board so it could be studied to determine what caused the problem. They knew what happened because they already had a new board. During this latest mid-Atlantic storm our furnace received and error message. I was able to get someone on the phone who told me the possible problem and had me turn on the emergency heat. A service tech was not available because of the storm. On Friday the tech arrived and found that an entire board had blown so it was more than the first tech had thought. In his defense he was not able to see the heat pump. A new board was not immediately available so a service call is set for Monday to replace this board. We have learned that this particular model has had a lot of problems since it was first produced. We had been told at the time we purchased it that it was a new top of the line product. I am highly disappointed in the product, although I will admit the service men have been very good. For the amount of money paid I feel the whole product should be replaced. The product has also not produced the amount of heat we were promised or the house coverage we were promised. February 16, 2014
Rated 3 out of 5 by Overall, seems to be a solid unit, but noisy Have operated the system for 4 months, both in cooling and heating mode. This 3 ton rated heat pump system seems to put out much more heat than our previous 3 ton system. I note the backup electric resistance heaters rarely come on, even at 10F ambient. The outdoor unit is noisy; agree if you stand 10 feet away horizontally it is relatively quiet. But vertically, much of the fan noise is heard and transmits through second story bedroom window and wall. There is also much vibration in the refrigerant lines which partially transmits through house structure. February 12, 2014
Rated 5 out of 5 by Big savings on electric bill. This is the first time I have ever purchased a 2 stage heat pump and am so glad I did. The unit runs at low speed the majority of the time it's on and my electric bills have dropped significantly; some months up to 40%. The air handler is in the house near our family room and we barely hear it running. The best feature I think is being able to set and control the humidity level for the house. Lower humidity = a much more comfortable home without having to freeze everyone out during the summer. I highly recommend this system to anyone. November 18, 2013
Rated 5 out of 5 by It really is "State of the Art" the Ultimate Heat Pump This system has really improved our comfort in the home while cutting our utilities by over 25%. It also cleans and purifies the air throughout the whole home. And being able to control it precisely from anywhere n our cellphone is a huge added benefit. We love our new Lennox system it was worth every penny and then some. June 6, 2013
Rated 5 out of 5 by Nice system This system has lowered my electric bill two months in a row. It runs quietly. We had a drain backup last week, and the thermostat disabled so I would have to call for service instead of letting the unit keep running. This likely saved my flooring. If the unit would have kept running, it would have leaked water. Energy efficiency, icomfort thermostat, and financing incentives were my reasons for purchasing this system. April 23, 2013
Rated 5 out of 5 by WOW Replaced a 22 year old heat pump with this one, was going to get the XP17 but rebates brought price down on the XP21 to essentially the same so went with the top of the line. It is amazingly quiet outside, also has the 2 stage blower in the garage which you barely hear also. Use to be able to hear the air blow inside the house with the old pump, no more with this one. Also upgraded to the carbon filtration system, also wonderful. Takes smells out of the house fast, also has decreased house dust by 80% and I was using 3M allergen filters before which are suppose to be one of the better filters out there. Love my new purchase! March 15, 2013

*This chart compares the 5-year savings you can expect from a 18.20 SEER/9.70 HSPF heat pump vs. existing equipment with a 10.00 SEER/6.80 HSPF rating and industry-standard equipment with a 13.00 SEER/7.70 HSPF rating. The region used to calculate household fuel and utility costs reflect a cross-section of cities in the U.S. In addition to geography, cooling costs are based on 3-ton capacity specifications, with 800 cooling hours, 2,250 heating hours per year and 11.62 cents per KWh (Source: EIA National average electric rate-Rolling 12 months ending July 2009). Your actual costs will vary depending on the weather, local fuel rates, system settings and your personal lifestyle.
**iComfort Wi-Fi® Touchscreen Thermostat must be installed with an iComfort-enabled indoor unit for maximum performance.
***Consult your tax expert before claiming energy efficiency tax credits.
****Must be accompanied by either a variable speed air handler or furnace and the ComfortSense® 7000 Series touchscreen thermostat.


Recognitions and Certifications

EnergyStar AHRI Certified C Good Housekeeping ETL Listed U.S. (C) Intertek Humiditrol (R) DualFuel GreenSpec HRAI Canada

© 2014 Lennox International Inc.